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Supporting Vaccination: A Toolkit for Community Health Workers

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Digital resources to support CHWs in expanding immunization understanding and uptake worldwide.

Audience: Community health workers

Languages: English; French; Sepedi; Spanish; Xhosa

Format: Videos; Audio files; Infographics

Key topics: COVID-19; Vaccination; Routine immunization; Communication; Empathy; Misinformation

Community health workers (CHWs) play a vital role in promoting healthy behaviors and have enormous potential to contribute to global vaccination efforts. However, in the face of rampant misinformation and other barriers, CHWs often lack adequate support to increase vaccine confidence effectively. 

We worked with the Philani Maternal, Child Health and Nutrition Trust and One to One Children’s Fund in South Africa to facilitate focus group sessions with CHWs to understand their needs and what materials would be relevant and actionable in their day-to-day work. 

The toolkit contains mobile-friendly videos, audio files, and infographics to equip CHWs with the knowledge and strategies to increase vaccine understanding, acceptance, and uptake in their communities. While the toolkit specifically mentions COVID-19, the materials are also applicable to other immunization training needs.

“If there are two things we want learners to walk away with, they are (1) that CHWs are a trusted source of reliable, accurate information who can guide people through the vaccination process, and (2) that while concerns are understandable, CHWs are confident in communicating that the vaccine is safe and a necessary step to take to protect ourselves, our loved ones, and our communities.”

- Erika Tribett, instructional designer at Digital Medic

Course Introduction

Access Resources

This project includes ten animated videos, audio files, and infographics, free for use under the Creative Commons CC-BY-NC-ND 4.0 license. 

Content Guide

ContentYouTubeDM WebsiteDM App
Video: Course TrailerPlayDownload


Video: The Power of Your StoryPlayDownload


Video: Virus and Vaccine 101PlayDownload


Video: Vaccine Side Effects and Adverse EventsPlayDownload


Video: Understanding and Responding to Special ConcernsPlayDownload


Video: Addressing Beliefs and ValuesPlayDownload


Video: From Empathy to ActionPlayDownload


Video: Source and Share Trusted InformationPlayDownload


Video: Supporting Those Who Are ReadyPlayDownload


Video: Concurrent Preventive StrategiesPlayDownload


Video: Self Care for Community Health WorkersPlayDownload


Infographics Download


Audio Files Download


The Power of Your Story | View and download all resources

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